Nurse Call – Care Homes

When patients and residents are at their most vulnerable, CS Security Solutions Ltd is there to support and help with the wireless ARM Nurse Call Systems. Our easily activated alarms and clear display panels are a lifeline, ensuring essential care is delivered as quickly as possible and dramatically reducing distress and the risk of injury.

Safeguarding Teams and Their Customers in Demanding Environments

Care homes choose CS Security Solutions Ltd wireless ARM nurse call systems because they:

  • are quick and simple to install
  • make it easy for staff to identify the source of calls because they give full text descriptions
  • give management the tools they need to monitor and control best practice – full audit trail of which buttons are pressed and responded to
  • are failsafe e.g. alerts you when in the event of a system fault or batteries are running low
  • comply with EN301 489, EN300 220 standards
  • carries a 12-month warranty
  • are supported 24/7, 365 days a year by specialist engineers over the telephone or online.
Hospital Nurse Call

Support

No matter how demanding your environment, workers should always feel safe.  We are on a mission to do that as quickly, easily and affordably as possible and release the full power of the technology by integrating different systems for different needs.

Part of that is our service package which comes as standard with every CS Security Solutions Ltd ARM wireless system: –

 

  • Systems monitor themselves – ARM systems alert you when they need attention.
  • Every system carries a 12-month warranty – from date of installation (excludes damage caused from misuse, negligence, third party repairs or act of God).
  • Telephone and online support 24/7, 365 days a year – contract-free.
  • Return to base – we will send you an advance replacement unit to replace a faulty one, then you return the faulty unit to us (excludes postage & packing).
  • On-site visits – if we cannot resolve an issue via our technical support line or advance replacement service, then an engineer will be sent to site.

At CS Security Solutions Ltd, we do not insist that you have your ARM wireless system serviced by our engineers. You can still benefit from our 24/7 helpline, on-site support or advanced replacement service when you need it. For those customers who want the added reassurance of having their system serviced by the manufacturer, we provide annual preventative service visits to check over your system.

Servicing

Regular servicing will ensure the system is thoroughly tested and we aim to rectify any potential issues before they become a problem.Following a service visit you will receive a CS Security Solutions Ltd certificate of inspection for your records.

Annual Service Agreements


For those who would prefer to budget ahead, we offer two levels of Annual Service Agreements (Gold & Bronze). These service agreements include annual servicing of your system, preferential rates on repairs and discounts on system accessories to name some of the benefits.

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by CS Security

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